General Business Conditions

Obligations of the parties

Component Soft Ltd. (Component Soft) is obligated to provide training services and course material according to the Purchase Order and Order Confirmation.

Component Soft creates an invoice stating the amount that was previously agreed on with the employer of the Participant, and which is transferred according to mutually accepted terms.

In case of any changes in the schedule of the training Component Soft informs the Participant at least 2 days before the start of the training.

Component Soft is obligated to provide a professional training process and calm training conditions.

The Participant cannot be absent from more than 25% of the duration of the training. In case it exceeds the allowed rate, the missing parts must be provided on a later date. Until then Component Soft is not obligated to provide certification of attendance.

In case the training is cancelled due to an error of Component Soft the training must be provided in 180 days.

The participant may inform the instructor or the designated person regarding his/her observations in connection with the training.

The Participant accepts that Component Soft must handle some of his/her personal data (name, e-mail address) according to the Act CXII of 2011 on the Protection of Personal Data and the Publicity of Data of Republic Interest and the General Data protection Regulation of the European Parliament and Commission (2016/679).

 

Dispute management, consequences of breach of contract

In case the training cannot be completed due to an error of Component Soft, the missing training hours must be supplied for free or a compensation has to be made from the total training cost.

The issues not mentioned in these General Business Conditions have to be resolved according to the Hungarian Civil Code. The Parties agree on that in case of dispute they intend to resolve their issues by mutual discussion initially.

 

Conditions of Cancellation

The cancellation and alteration of attendance has to be indicated in written form (letter, e- mail).

Open courses: Individual training reservations may be cancelled by the attendee free of charge no later than two (2) business weeks prior to the scheduled start of training. In the event of cancellation of a reserved training within two (2) business weeks prior to the scheduled start of the training course, Component Soft may charge fifty (50) % of the agreed training fee.

In case of cancellation or the absence of the participant without written notice the total cost shall be invoiced. This applies in the event of re-application of the Participant on a later date and when the provided course material is opened and downloaded.

Closed courses or customized training: Individual training reservations may be cancelled by the customer and the applicable fees are stated below:

(i) Cancellation 28 days prior the scheduled start of training is free of charge.

(ii) Cancellation 21-27 days prior the scheduled start of the training, Component Soft may charge 25% of the agreed training fee.

(iii) Cancellation 14-20 days prior the scheduled start of the training, Component Soft may charge 50% of the agreed training fee.

(iv) Cancellation 7-13 days prior the scheduled start of the training, Component Soft may charge 75% of the agreed training fee.

(v) Cancellation 0-6 days prior the scheduled start of the training, Component Soft may charge 100% of the agreed training fee.

In addition to the cancellation fees stated above the customer and Component Soft may on a case-by-case basis agree upon compensation to Component Soft for incurred non-refundable travel expenses for Component Soft’s personnel caused by the cancellation.

 

Budapest, 04 January 2021

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